Gerry's dnata

Awards And Accreditations

Awards and Accreditations

With over 1,500 skilled staff and some of the most advanced technology in the industry, we also pride ourselves on our training standards, ensuring that we share internal best practices around the world.

Precision, safety and responsiveness form the backbone of our services. Our customers are handled by fully trained and experienced agents. We ensure the safety of passengers, crew and aircraft on each stage of activities against defined against defined norms and targets.

Ground Handling Awards

For the second year in a row, dnata was named Ground Handler of the Year by

Air Cargo News

2015, 2014
Ground Handler of the Year by Air Transport News

2014
Ground Handling Provider of the Year (Middle East)

ITP Aviation Business Awards

2013, 2012, 2011, 2010, 2008, 2007
Outstanding Handling Service

Award by DHL

2012
Ground Handling Provider of the Year (Middle East)

ITP Aviation Business Awards

2014, 2013, 2012, 2011, 2010, 2009, 2008
Certificate of Appreciation

from Cathay Pacific for Best Customer Service-Boarding Airport Awards

2012
Best Ramp Performance by Cathay Pacific

2011
Best on time performance award for KHI station

2010

Annual Environment Excellence Award

2009
Airport Passenger Handling of the Year (Middle East)

ITP Aviation Business Awards

2008
Airport Passenger Handling of the Year (Middle East)

ITP Aviation Business Awards

2008
Ground Handling International Ramp Safety Awards

(Middle East & Africa)

2008
Annual Environment Excellence Award

2008
Punctuality Gold Award for KHI station

2008
Punctuality Award for KHI station

2007
Ground Handling agent of the year by ACAAP
UL OTP Award

First Ground Handling RA3 certified
Member of IATA Ground Handling Council

2012
Certified Ground Handling Operator by Civil Aviation Authority

2012
ISO 9001

Quality Management System (since 2001)

2008
OHSAS 18001

Occupational Health & Safety Assessment Series (since 2008) for DXB dnata

2008
Certified approval of sub organization by Civil Aviation Authority

2007
ISO 14001

Environment Management System (since 2004)

2004
Certificate of authorization Emirates Aviation College (since 2004)

2004

ISAGO

IATA Safety Audit for Ground Operations for Gerry’s dnata HQ, KHI, LHE & ISB Stations
GDP Pharma

Goods Distribution Practice certification for Pharma, Vaccines, Raw material and Medical devices at KHI.Good Distribution Practice Certification for Pharma Raw Material, Finished Medicines and Medicinal devices for KHI & ISB Stations.
Certified by Transport Asset Protection Association (TAPA)
Certified by Hazard Analysis and Critical Control Points
Certified by Civil Aviation Authority to conduct DGR courses
Training Center Certified by Civil Aviation Authority
Emirates Aviation College, Dubai
Cargo X-Ray Screeners Certified by Civil Aviation Authority
Cargo X-Ray Screeners Trained by ASF